Frequently asked questions
How UnyCars works, from request to job done.
How it works
How do I submit a request?
Fill out the online form in under two minutes: the service you need, your vehicle (make, model, year), your area and your availability. You can also add a note and photos. No account required.
How do garages receive my request?
As soon as you submit your request, we automatically forward it to garages in your area that offer the requested service. They get an email notification and can review your request.
How long does it take to get responses?
Most requests get their first responses within a few hours. The timing depends on how many garages are available in your area and the service requested. You're notified by email with every new offer.
How do I choose the right garage?
You receive offers from interested garages and compare them at your own pace. Then you select the one that suits you best based on price, availability and proximity — the choice is yours.
What happens after I choose a garage?
Once you confirm your choice, your contact details are shared with the selected garage. It reaches out to you directly to book an appointment and carry out the work. UnyCars doesn't take part in the transaction.
Am I required to accept an offer?
No. Submitting a request commits you to nothing. If none of the offers suit you, you're free not to select any.
Using the site
Is the service free?
Yes. Submitting a request and receiving offers is completely free for individuals. You only pay for the work itself, directly to the garage you chose.
Do I need to create an account?
No. On the client side, no account is needed: just fill out the form. We use your email and phone only to send you offers and connect you with the garage you choose.
Which regions is UnyCars available in?
UnyCars is available in Québec, in areas where partner garages are active. Enter your area in the form: if garages respond there, you'll receive offers.
What types of services can I request?
All common maintenance and repair services: tires, oil changes, brakes, inspection and diagnostics, bodywork, detailing, glass and windshields, suspension and steering, air conditioning, and more.
Can I add photos to my request?
Yes. You can attach up to five photos to your request. This is especially useful for bodywork, broken glass or any visible issue, so garages can better assess the job.
Trust and privacy
Who are my contact details shared with?
Your full contact details are shared only with the garage you select. Until you make your choice, no garage has access to your phone number or email.
Are the garages vetted?
Yes. Garages on UnyCars are selected and added manually by our team. There's no automatic sign-up, which lets us keep a quality network.
How is my data protected?
Your information is used only to process your request and connect you with a garage. To learn more, see our privacy policy.